Legal

Privacy Policy

Effective date: August 2026  ·  Outset Solutions, Auckland, New Zealand

We keep this simple. We collect only what we need, we don't sell your data to anyone, and we make it easy to ask us to delete it.

1. Who we are

Outset Solutions is a web development business based in Auckland, New Zealand, operated by Don Aukino. We design and build subscription platforms, registration systems, and business websites for clients in New Zealand, Australia, and the United States.

Contact us at info@outsetsolutions.co.nz with any privacy questions.

2. What we collect

When you submit the contact form on our website, we collect:

We do not use tracking cookies, advertising pixels, or third-party analytics tools. We do not collect payment details through this website.

3. Why we collect it

We use your contact details solely to respond to your enquiry and discuss potential projects. We do not use your information for marketing without your explicit consent.

4. How we store it

Contact form submissions are stored securely on Railway (railway.app), a US-based cloud hosting provider, and delivered to us via Resend, an email delivery service. Both providers maintain industry-standard security practices. Your data is stored in New Zealand business hours and reviewed only by Don Aukino.

5. How long we keep it

We retain contact enquiry data for up to 24 months. If a project proceeds, we may retain project-related communications for up to 5 years for business record-keeping purposes. You can request deletion at any time.

6. Who we share it with

We do not sell, rent, or share your personal information with third parties for marketing purposes. We use the following service providers to operate our website:

These providers are used only to operate our website and respond to enquiries.

7. Your rights — New Zealand

Under the Privacy Act 2020, you have the right to:

8. Your rights — Australia

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), Australian residents have the right to:

9. Your rights — United States (California)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:

To exercise any of these rights, email us at info@outsetsolutions.co.nz. We will respond within 30 days.

10. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related requests or questions: